Apex EDI - Partial Services Outage - Missing Claim Status Tab Content

Incident Report for Ensora Clearinghouse

Resolved

Hello,

Apex EDI Services has been restored to full functionality. We apologize for the inconvenience this may have caused. Have a great day!

Regards,

Apex EDI Team
Posted Mar 03, 2025 - 08:20 MST

Investigating

Hello!

Apex EDI Services are currently experiencing a partial outage with our claim website, ERAs, and API connections. We are actively looking into the issue and will update once we have more information.

Thank you for your patience as we work to resolve this issue.

Regards,

Apex EDI Team
Posted Mar 03, 2025 - 07:11 MST
This incident affected: OneTouch Website, OneTouch Client Application, and Partner Integration.